Powerware Network Card 300 VA User Manual

®
POWERWARE 3110  
300–700 VA  
User’s Guide  
 
TABLE OF CONTENTS  
1
2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1
Inspecting the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Quick Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
UPS Top and Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1
1
2
3
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
5
Communication Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
DB-9 Communication Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Battery Start Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
RJ-11 or RJ-45 Surge Protectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
5
5
6
7
7
3
UPS Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
9
UPS and Battery Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Storing the UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Replacing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Recycling the Used Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
9
9
9
11  
4
5
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
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C H A P T E R 1  
INSTALLATION  
This section explains:  
S Equipment inspection  
S Safety precautions  
S UPS installation  
S UPS top and side panels  
Inspecting the Equipment  
If any equipment has been damaged during shipment, keep the shipping  
cartons and packing materials for the carrier or place of purchase and  
file a claim for shipping damage. If you discover damage after  
acceptance, file a claim for concealed damage.  
To file a claim for shipping damage or concealed damage: 1) File with  
the carrier within 15 days of receipt of the equipment; 2) Send a copy of  
the damage claim within 15 days to your service representative.  
Safety Precautions  
Read the following precautions before you install the UPS.  
IMPORTANT SAFETY INSTRUCTIONS  
SAVE THESE INSTRUCTIONS. This manual contains important instructions that you  
should follow during installation and maintenance of the UPS and batteries. Please  
read all instructions before operating the equipment and save this manual for future  
reference.  
WARNING  
S This UPS contains its own energy source (batteries). The output receptacles may  
carry live voltage even when the UPS is not connected to an AC supply.  
S Do not remove or unplug the input cord when the UPS is turned on. This removes  
the safety ground from the UPS and the equipment connected to the UPS.  
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S To reduce the risk of fire or electric shock, install this UPS in a temperature and  
humidity controlled, indoor environment, free of conductive contaminants. Ambient  
temperature must not exceed 40°C (104°F). Do not operate near water or  
excessive humidity (95% max).  
S With the exception of the user-replaceable battery, all servicing of this equipment  
must be performed by qualified service personnel.  
S Before maintenance or repair, all connections must be removed. Before  
maintenance, repair, or shipment, the unit must be completely switched off and  
unplugged or disconnected.  
CAUTION  
S Important Notice The UPS ground (earth) conductor carries leakage current from  
the loads in addition to any leakage current generated by the UPS. This UPS  
generates no more than 0.5 mA of current (120V model), or 1 mA of current (230V  
model).  
S To limit the total leakage current to 3.5 mA, the load leakage must be limited to  
3 mA on the 120V model and 2.5 mA on the 230V model.  
S If you do not know the load leakage current, replace the UPS power cord (230V  
model only) with a power cord that uses a locking plug with a minimum rating of  
10A (such as IEC 309).  
S If you do not have a matching receptacle, consult an electrician to install the  
proper receptacle.  
S The three-wire receptacle that you plug the UPS into must have a good  
(low-impedance) ground (protective earth) connection to provide a safe path for  
leakage current.  
Quick Startup  
R
The Powerware 3110 provides protection against many power  
problems, including power outages. It also provides spike suppression  
and line noise filtering to protect your equipment.  
1. On 230V models, plug the UPS power cord into the input  
connector on the UPS side panel.  
2. Plug the equipment to be protected into the UPS output  
receptacles.  
DO NOT protect laser printers with the UPS because of the  
exceptionally high power requirements of the heating elements.  
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3. Start the UPS by pressing the switch as shown in Figure 2  
or Figure 4 on page 4. The µ indicator illuminates indicating  
that power is available from the UPS output receptacles.  
The unit beeps and the front panel LEDs illuminate several  
times. The µ indicator remains on, indicating normal  
operation.  
If the unit continues to beep, or if the µ indicator is off even  
though input power is available from the wall outlet, see  
“Troubleshooting” on page 15.  
NOTE Let the unit charge the battery for at least 3 hours. You may use the unit while  
the battery charges, but the battery backup runtime will be reduced until the battery is  
fully charged. This will take up to 8 hours after a full discharge while the UPS is fully  
loaded.  
UPS Top and Side Panels  
Figure 1 and Figure 2 identify features of the 120V (USA) models, with  
attached input line cord. Figure 3 and Figure 4 identify features of the  
230V (European) models, which have a connector for the input line  
cord as well as IEC output receptacles.  
Fault Indicator  
Power Indicator  
Output Receptacles  
(Battery and Surge Protection)  
Output Receptacles  
(Surge Protection Only)  
Figure 1. 120V Model Top Panel  
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Communication Port  
USB Port  
RJ-11 or RJ-45 Surge Protectors  
Circuit Breaker  
Power Cord  
On/Standby Switch  
Figure 2. 120V Model Side Panel  
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C H A P T E R 2  
FEATURES  
This section covers:  
S Using the USB or DB-9 communication port  
S Starting the UPS on battery  
Communication Options  
The UPS is equipped with a USB and a DB-9 communication port. Either  
the USB port or the DB-9 communication port may be used to monitor  
the UPS; however, they cannot operate simultaneously.  
USB Port  
The UPS can communicate with a USB-compliant computer using  
LanSafe Power Management Software (v4.15 or higher).  
To establish communication between the UPS and a computer:  
1. Connect the USB cable to the USB port on the UPS rear panel.  
Connect the other end of the USB cable to the USB port on your  
computer.  
2. Install the LanSafe software and USB drivers according to the  
instructions provided with the Powerware Software Suite CD.  
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DB-9 Communication Port  
Powerware offers an accessory interface kit that allows you to connect  
many types of computer systems to the UPS communication port. For  
specific information on Powerware interface kits, call your service  
representative.  
Contacts consist of open collector circuits capable of switching up to  
+30 Vdc, 6 mA resistive load.  
Table 1. Communication Port Pin Assignment  
Pin Signal Type  
Function  
1
RS-232 Level Shutdown  
+12 Vdc signal held for 5 seconds on this pin shuts the UPS down  
120 seconds later. The UPS restarts after 15 seconds when utility  
power returns.  
2
3
Not Used  
Not Used  
Normally Open On-Battery Contact  
A normally open contact that closes 15 seconds (pulls to  
Common) after the UPS switches to battery power.  
4
5
Common  
The signal ground for all signal pins.  
Normally Open Low-Battery-Alarm Contact  
A normally open contact that closes (pulls to Common) during a  
Low Battery Alarm.  
6
Normally Closed Low-Battery-Alarm Contact  
A normally closed contact that opens (releases from Common)  
during a Low Battery Alarm. This tells some shutdown software  
when to start a computer shutdown.  
7
8
Not Used  
Not Used  
Normally Closed On-Battery Contact  
A normally closed contact that opens 15 seconds (releases from  
Common) after the UPS switches to battery power.  
9
Not Used  
Not Used  
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Battery Start Feature  
The Battery Start feature allows you to turn on the UPS when utility  
power is not available. The battery-start range is up to about 40% of  
nominal input; otherwise, the UPS displays an input voltage fault and  
the alarm beeps.  
RJ-11 or RJ-45 Surge Protectors  
The RJ-11 or RJ-45 surge protectors are located on the side panel and  
are labeled IN and OUT. This feature accommodates an RJ-11 connector  
that provides protection for modems, fax machines, or other  
telecommunications equipment. As with most modem equipment, it is  
not advisable to use this jack in digital PBX (Private Branch Exchange)  
environments.  
Low voltage models can also accommodate a single RJ-45 (10BaseT)  
network connector.  
NOTE DO NOT connect any network equipment to the 230V models; only telephone or  
fax/modem protection is available for 230V models.  
1. Connect the input connector of the equipment you are  
protecting to the jack labeled IN.  
2. Connect the output connector to the jack labeled OUT.  
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C H A P T E R 3  
UPS MAINTENANCE  
This section explains how to:  
S Care for the UPS and batteries  
S Replace the batteries  
S Recycle used batteries  
UPS and Battery Care  
For the best preventive maintenance, keep the area around the UPS  
clean and dust-free. If the atmosphere is very dusty, clean the outside of  
the system with a vacuum cleaner.  
For full battery life, keep the UPS at an ambient temperature of  
25°C (77°F).  
Storing the UPS  
If you store the UPS for a long period, recharge the battery every  
6 months by plugging the UPS into a power outlet.  
Replacing Batteries  
Before replacing the battery, make sure that you read the safety  
information below.  
WARNING  
S Batteries can present a risk of electrical shock or burn from high short circuit  
current. The following precautions should be observed: 1) Remove watches, rings,  
or other metal objects; 2) Use tools with insulated handles; 3) Do not lay tools or  
metal parts on top of batteries.  
S ELECTRIC ENERGY HAZARD. Do not attempt to alter any battery wiring or  
connectors. Attempting to alter wiring can cause injury.  
S Replace batteries with the same number and type of batteries as originally  
installed in the UPS.  
S DO NOT DISCONNECT the batteries while the UPS is in Battery mode.  
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CAUTION  
The 230V models require replacement by qualified service personnel.  
1. Contact your service representative to order a replacement  
battery. It must be the same type and rating as the original  
battery (see Table 3 on page 14).  
2. Switch off and unplug the protected equipment from the UPS.  
3. Turn off the UPS and disconnect the power cord.  
4. Turn the UPS upside down.  
Battery  
Battery Cover  
Figure 5. Removing the Battery Cover and Battery  
5. Remove the battery cover:  
Models 550 and 700 – Use a screwdriver to remove the four screws  
securing the battery cover and lift the battery cover off.  
Model 300 – Press down on the battery cover tabs and slide the  
battery cover off.  
6. Lift the battery up and out of the case.  
7. Disconnect the red and black cables from the used battery.  
8. Replace the battery. See “Recycling the Used Battery” for proper  
disposal.  
9. Reconnect the cables to the new battery; red to positive (+),  
black to negative (), and slide the battery back into the case.  
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10. Replace the battery cover by pushing the cover until it snaps  
into place securely. Replace any battery cover screws that were  
removed to access the battery.  
11. Turn the UPS right side up. Reconnect the UPS power cord and  
turn the unit on.  
12. Reconnect the equipment. Switch on the protected equipment  
one piece at a time.  
Recycling the Used Battery  
Contact your local recycling or hazardous waste center for information  
on proper disposal of the used battery.  
WARNING  
S Do not dispose of the battery or batteries in a fire. Batteries may explode. Proper  
disposal of batteries is required. Refer to your local codes for disposal  
requirements.  
S Do not open or mutilate the battery or batteries. Released electrolyte is harmful to  
the skin and eyes. It may be toxic.  
CAUTION  
Do not discard the UPS or the UPS batteries in the trash. This product contains sealed,  
lead-acid batteries and must be disposed of properly. For more information, contact  
your local recycling or hazardous waste center.  
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C H A P T E R 4  
SPECIFICATIONS  
Powerware Corporation reserves the right to change specifications  
without prior notice.  
Table 2. Electrical  
120V Model  
230V Model  
Nominal Voltage  
Power Factor  
120V  
230V  
0.6  
Voltage Range  
Online: 90152V  
Online: 176272V  
On Battery: 0100V and 152160V  
On Battery: 0192V and 272290V  
Nominal Frequency  
50/60 Hz auto-sensing  
5763 Hz (60 Hz)  
4753 Hz (50 Hz)  
Efficiency  
(Normal mode)  
> 95%  
Noise Filtering  
Full-time EMI/RFI filtering  
Resettable circuit breaker  
Overcurrent Protection  
Connections  
Attached 5-15P power cord  
IEC 320-C14 input connector  
Input fault current: 15A maximum  
Power Levels  
(rated at nominal  
inputs)  
PW3110 300: 300 VA, 180W  
PW3110 550: 550 VA, 330W  
PW3110 700: 700 VA, 420W  
PW3110 300i: 300 VA, 180W  
PW3110 550i: 550 VA, 330W  
PW3110 700i: 700 VA, 420W  
Total Output Current  
Load Compatibility  
10A maximum  
Switch-mode power supply or resistive load  
50/60 Hz 1 Hz of nominal frequency  
Output Frequency  
(Battery mode)  
Connections  
(4) 5-15 receptacles with UPS  
(4) IEC 320-C13 receptacles with UPS  
and surge protection  
(2) IEC 320-C13 receptacles with surge  
protection only  
and surge protection  
(2) 5-15 receptacles with surge  
protection only  
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Table 3. Battery  
Configuration  
300 VA: (1) 12V, 4.2 Ah or (2) 6V, 4.0 Ah internal battery(s)  
550 VA: (1) 12V, 7.0 or 7.2 Ah internal battery  
700 VA: (1) 12V, 9 Ah internal battery  
Voltage  
12 Vdc  
Type  
Sealed, maintenance-free, valve-regulated, lead-acid  
8 hours to 95% capacity with output fully loaded  
Advanced monitoring for earlier failure detection and warning  
Charging  
Monitoring  
Backup Time  
300– 550 VA: 3 minutes at full load; 5 minutes typical load  
700 VA: 2.5 minutes at full load; 5 minutes typical load  
Transfer Time  
4 ms typical  
Table 4. Weights and Dimensions  
UPS Dimensions  
(HxWxD)  
300 VA: 5.9 x 39.3 x 15.0 cm (2.3I x 15.5I x 5.9I)  
550– 700 VA: 7.9 x 37.6 x 17.2 cm (3.1I x 14.8I x 6.8I)  
UPS Weight  
300 VA: 3.0 kg (6.6 lb)  
550 VA: 4.2 kg (9.2 lb)  
700 VA: 4.3 kg (9.4 lb)  
Table 5. Environmental and Safety  
120V Model  
230V Model  
Operating Temperature  
Storage Temperature  
0°C to 40°C (32°F to 104°F)  
-15°C to 50°C (-5°F to 122°F)  
If the UPS is stored, the batteries should be recharged every 6 months.  
If stored above 25°C (77°F), battery life is reduced and should be recharged more often.  
Ventilation  
Air around the unit must be free of dust, chemicals, or other materials  
that corrode or contaminate.  
Relative Humidity  
Audible Noise  
5– 95% RH noncondensing  
Online: Less than 40 dBA typical at one meter  
On Battery: Less than 45 dBA typical at one meter  
Surge Energy Rating  
Surge Suppression  
Safety Conformance  
450 joules  
ANSI C62.41 Category A (formerly IEEE 587)  
IEC 61000-4-5, Level 3  
UL 1778; UL 497A;  
CAN/CSA C22.2, No. 107.1  
EN 50091-1-1 and EN 60950  
Safety Markings  
EMC (Class B)  
UL, cUL  
NEMKO, CE  
EN 50091-2  
FCC Part 15, ICES-003  
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C H A P T E R 5  
TROUBLESHOOTING  
The front panel LEDs and an audible beep indicate the UPS status (see  
Table 6). The UPS beeps whenever the unit is on battery power or an  
alarm is present.  
Table 6. Troubleshooting  
Alarm or Condition  
Possible Cause  
What to Do  
Normal operation.  
None. The UPS is operating in Normal mode.  
Line loss due to:  
S Utility power outage.  
S Wait for utility power to return.  
S Check the power cord connections.  
S Reset the circuit breaker.  
S Loose plug connection.  
S Tripped circuit breaker.  
S Power cord failure.  
1 beep every 5 seconds.  
S Contact your service representative for a new power  
cord.  
Low battery alarm; shutdown is  
imminent.  
Prepare for a UPS shutdown. Save your work and turn  
off your equipment.  
The unit automatically restarts when acceptable power  
returns.  
2 beeps every 5 seconds.  
3 beeps every 5 seconds.  
The battery needs charging or  
service.  
Turn the UPS off and plug the UPS into a power outlet  
for 24 hours to charge the battery. Turn the UPS on to  
test the battery. If the alarm still beeps, see Replacing  
Batteries” on page 9 to replace the battery.  
The battery is discharged and  
battery power is not available.  
The UPS automatically recharges the battery. The alarm  
clears when the battery is recharged.  
NOTE If the UPS has not recharged the battery after  
24 hours, the alarm changes to 3 beeps every 5 seconds  
and the battery must be replaced. See Replacing  
Batteries” on page 9 to replace the battery.  
3 beeps every 5 minutes.  
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Alarm or Condition  
1 beep every half second.  
Continuous beep.  
Possible Cause  
What to Do  
Power requirements exceed the  
UPS capacity.  
Remove some of the equipment from the UPS. You may  
need to obtain a larger capacity UPS.  
Output short circuit.  
Turn off or unplug the equipment connected to the UPS.  
Input voltage is out of range  
when the UPS is turned on.  
Turn off the UPS until acceptable input voltage  
restored.  
UPS fault.  
Contact your service representative.  
Service and Support  
If you have any questions or problems with the UPS, call your Local  
Distributor or the Help Desk at one of the following telephone numbers  
and ask for a UPS technical representative.  
In the United States:  
1-800-356-5737 or 1-608-565-2100  
Europe, Middle East, Africa: +44-17 53 608 700  
Asia:  
Australia:  
+852-2830-3030  
+61-3-9706-5022  
Please have the following information ready when you call the Help  
Desk:  
S Model number  
S Serial number  
S Version number (if available)  
S Date of failure or problem  
S Symptoms of failure or problem  
S Customer return address and contact information  
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If repair is required, you will be given a Returned Material Authorization  
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